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- You can go through these steps to get SUI (devnet only):
Currently, SUI is on Devnet. Therefore whenever SUI updates the network, your SUI will be wiped out.
- Currently, SUI only has devnet, mainly for test & development purposes. Therefore breaking changes and updates are necessary for the network to become stable. The whole blockchain may be wiped out by SUI officials when it's happened.
- After the SUI goes to mainnet, then your wallet will never be wiped out, and you can trade your assets safely on the SUI blockchain. We expect the SUI mainnet will go online next year (2023), be patient.
- We don't have the reset password feature in the current version. However, you can reinstall the app to have a new password.
- Glass Wallet is an app that supports multiple wallets, it is not a wallet itself. As long as you remember/save the 12-word passphrases of your wallets, you can import them again, your assets will still remain.
- The sad news is, we can not do anything. Glass Wallet is a non-custodial wallet. It means you and only you have access to your private information such as your passphrase, we do not have any of your data. It's your responsibility to secure your passphrase.